I was shocked at the lack of help.... walked in the front door... two associates looked at me and my best friend as we walked through the door and with no greeting, and then turned away.... we walked to the counter and stood for about 4-5mins listening to them have a conversation about their personal lives when another customer walks in and straight to the counter.... the lady associate behind the counter started to engage this customer when the customer stopped her to ask me if we had been taken care of first..... OMG moment.... I explained what I needed help with and that I had no experience in this search. She points to the back wall and says its back there..... I expected that she or the other associate would offer to show me and answer questions but they blew me off with no regard..... I am hoping this was a flook.... and out of character for this yard seeing that they are five minutes from my land in which I am beginning to develop... I am going to try once more to see but will not build my house with them if this is the service.... this experience was worse than walking into a lowes store... I am not a rich, entitled individual that thinks that you should run to me just because I showed up but I do expect common courtesy..... when you walk into a Home Depot store, there are at least 5-6 associate who, if nothing else say "Hi, do you need help finding something" ...... This will bring me back.... Its no wonder why customers are pricks and entitled with service that we received from carter......
Was very nice in getting me unloaded. Thanks
Good board options but since can be high prices
Have what you need when needed
Carter Lumber is a US Hardware Store based in Piketon, Ohio. Carter Lumber is located at 4564 US-23, Piketon, OH 45661, USA.
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